Frequently Asked Questions
Placing an Order
Where does Sarita Kamat Designs accept orders from?
How do I place an order?
Or find our designs at one of these gallery locations:
How do I check on the status of an order?
What forms of payment are accepted for online purchases?
Please note: We do not accept credit cards issued from a bank outside of the United States. We also do not accept American Express Gift Cards, Visa Gift Cards, or MasterCard Gift Cards at this time.
E-mail Confirmation On Your Order
How will I know if my order is confirmed?
How To Cancel Your Order
How do I change or cancel an order once it is placed?
When is my order shipped?
Can I ship an order to a P.O. Box?
How much extra will priority shipping cost?
How Your Order Is Secure
When I order online is my credit card information secure?
To further protect your security, we suggest you sign off your account and close your browser window after you have finished your visit, especially if you are using a computer shared by others.
What is Sarita Kamat Design’s Return Policy?
If you are not completely satisfied with a Sarita Kamat Designs purchase or gift for any reason, please return it in its original packing and unused, for merchandise credit or refund. We accept the return of products purchased from Sarita Kamat Designs for up to 15 days after purchase. Returns are refunded in the method of original payment.
Please include a note or letter containing the following information:
- Your name, address, and email address
- Your daytime phone number, in case we have questions
- A list of the product(s) and why you are returning the product(s)
Please ship your return package prepaid to the address below. All return packages must be shipped using a service that tracks packages, such as with UPS, FedEx or USPS (ask for services that have tracking options). Then you can use the service provider’s online tracking system to know when we have received your package.
Sarita Kamat Designs
1627 Sherman Avenue
Evanston, IL 60201
Please allow a minimum of 14 days for us to receive, examine and process your return. You can expect a refund within 30 days of when we receive your return credit. Credits are available within 10 days of the return. We’ll notify you via email once we’ve received, examined and processed the returned product(s). We’ll credit or refund the value of the merchandise total. Refunds will be given in the same form of payment as the original purchase.
NOTE: We’re sorry, but we do not credit shipping costs for returned orders.